Welcome to Haloup . This Privacy Policy (“Policy”) applies to the Haloup services, including the Haloup applications, websites, and related services (collectively, the “Services” ), that are provided and controlled by Haloup ( collectively, “Haloup” or “we” ), and that link to this Privacy Policy.
We are committed to protecting your privacy. This Policy explains how we collect, use, share and otherwise process your personal information. We recommend that you read this Policy in conjunction with our Terms of Service (“Terms”). If you do not agree to this Policy, please do not use our Services. When you visit or use Haloup , you agree to our Policy and consent to our collection, storage, use and disclosure of your personal information in accordance with this Policy.
This policy covers the experience we provide on our platform for users who are 18 years of age (or the age of majority as determined by the laws of your country) and over. If you are under 18 or under the age of majority as determined by the laws of your country, please do not use our services.
We reserve the right to update this Policy from time to time. When we update our Policy, we will notify you by updating the "Last Updated" date at the top of this Policy or providing any other notice as required by applicable law. Your continued access or use of our Services after the Policy has been updated constitutes your acceptance of the updated Policy. If you do not agree to the updated Policy, please do not use our Services.
For your convenience, this Policy may be translated into other languages. If any translated version of this Policy conflicts with the English version, the English version shall prevail.
Summary
This policy will detail how we protect your personal data, which is very important to you. Here are the topics we cover:
What information do we collect
How We Use Information
How We Share Your Information
Data Transfer
Safety
Your rights
Cookies and Other Technologies
Children and Child Protection
Changes and Revisions to This Policy
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1. What information do we collect
This section describes what personal information we collect about you and how we collect it. We may collect the following information about you:
a. Information you provide to us (directly or through a third party)
When you register an account, we will automatically generate a nickname to create your Haloup account so that we can provide you with services according to your requirements.
User-generated content ("UGC"), such as messages, pictures, images, videos, sounds, or other content you upload through our Services;
Transaction information, such as recharge records, transaction records and history, date, item, amount. We will not retain or collect your credit card name, card number or security number, and such payment information will be collected by third-party payment channels (such as Google and Apple).
User service information. Any information you provide when communicating with us when seeking our technical or user service support is an exercise of your rights as the subject of the information. You also agree that we will retain records of our communications with you, including any complaints we receive from you about other users (and complaints from other users about you).
b. Information we collect when you use our services
When you use our Services, we may collect certain information. The types of information we collect may vary, but typically include:
Device and network information. We collect information about the device you use. For example, we collect information about your hardware and software, such as application version, screen resolution, network type, device memory, device ID, GAID, IDFA, IMEI, IMSI, SSID, device model, etc.
Usage Information. We collect information about your activities through our Services. For example, we may collect information about how you interact with Haloup, how you communicate with other Haloup users , the time/frequency/duration of your activities, and your usage history and actions.
IP address. We may collect information obtained from your IP address, Wi-Fi network identifier, or similar sources. We will infer your approximate country or region based on your SIM card or IP address. This is not precise positioning information, nor is it sensitive personal information. We will not collect your precise location information.
Chat and message board information. To ensure a harmonious and healthy community environment, we collect the above information to avoid you saying something in the chat messages in Haloup that may offend or bother others .
When accessing our services, your microphone and phone camera permissions will only be used with your explicit authorization. When you try to use these specific features, we will request your consent through in-app notifications or pop-up windows.
We may need to use the system permissions in your device (excluding permissions called by third parties) to collect relevant personal information. This section will summarize all system permissions used by Haloup to facilitate a more systematic, complete and transparent presentation to you. You can choose whether to authorize us to use the relevant permissions of your device. If you do not authorize us to use the relevant permissions, some services may be unavailable, but it will not affect your use of other functions of Haloup .
Album and storage permissions
Once you agree to enable this permission, we will use the photo album reading and storage function on your device. This function will be used to upload text, images, videos and other content in your device, and can also cache the text, images, and video content generated during your use of APP_NAME services. Please be aware that we will not automatically read the storage content of your local photo album. We will only obtain the image/video data after you agree to enable this permission and actively select the corresponding image in the album. If you refuse this authorization, the aforementioned functions will not work properly.
Microphone permissions
Once you agree to enable this permission, we will use the microphone function on your device and recognize the voice information you upload. This permission will be used to implement the voice input function and collect and recognize the voice information input during the implementation of the above function. If you refuse this authorization, the above function will not be available.
Message push permissions
Once you agree to enable this permission, we will push messages to you so that you can receive and understand our notifications in a timely manner. If you refuse this authorization, you will not be able to receive the messages we push to you.
Camera permissions
Once you agree to enable this permission, we will use the camera function on your device. This function will be used to take photos and record videos, and collect and identify the pictures and videos taken or recorded during the implementation of the above functions. If you refuse this authorization, the above functions will not be available.
Floating Window Permission
In order to display the content of the "Voice Party Room" on top of other application interfaces , we will apply for your Floating Window Permission . If you refuse such authorization, the above functions will not be available.
Device Information Access Permissions
After you agree to enable this permission, in order to protect your account and login security, we will collect your corresponding device information for optimizing user experience, security checks, identifying whether it is a commonly used device, and device binding status. If you are an Android user, your refusal to grant this authorization will result in your inability to use this product and/or service normally. If you are an iOS user, you may not be able to directly refuse or close the above authorization due to the limitations of the iOS system, but for some device information (for example, IDFA information, which is subject to the actual situation updated from time to time by the iOS system policy), you can choose whether to authorize us to collect it. If you refuse to authorize, we may not be able to provide you with the corresponding functions or services (for example, if you refuse us to collect your IDFA information, we will not be able to provide you with personalized display based on the IDFA tracking identifier).
Access network and obtain network status permissions
Our APP can only connect to the Internet after you agree to enable this permission. At the same time, for the purpose of risk control and service provision, we can also monitor network changes and remind users of the current network environment. If you refuse this authorization, you will not be able to use this product and/or service normally.
c. Information we collect from third parties
Third-party social media. If you register through a linked third-party social media account (Apple ID, Google), we may collect your third-party media account nickname, profile picture and other information, depending on your settings on the corresponding third-party social platform.
Third-Party Services. We may collect information about you from third-party services, such as advertising partners, payment partners, and analytics providers. Please note, however, that this Policy does not and will not expand upon and is subject to the respective third-party privacy policies.
In order to enhance the user experience and functionality of Haloup , we may use third-party SDKs (Software Development Kits). These SDKs may collect, process or store user data. We promise to take all reasonable measures to protect your privacy and ensure the security of your personal information when using these SDKs.
SDK: RongCloud
Manufacturer: RongCloud
Purpose of use: To provide real-time messaging functions and services
Information collected: device brand, device model, ANDROID_ID, operating system version, CPU information, memory usage, IP address, network access method and type, user ID under App Key, application package name, time zone, language, App version number, App Key of App, user token, RongCloud SDK version number, operator code MNO, interface call error code, link failure error code
Privacy Policy: https://doc.rongcloud.cn/rcloud/-/-/privacy#%E4%B8%80-imlib-sdk
SDK:Agora
Manufacturer: Agora
Purpose of use: Voice calls
Information collected: network type, user's local IP address, WLAN and cellular network signal status, operating system, device model, CPU, memory, device power, audio stream data, Bluetooth, network latency, packet loss rate, bit rate, resolution, audio bit rate, sampling rate
Privacy Policy: https://www.shengwang.cn/SDK-privacy-policy/
SDK: Facebook
Manufacturer: Meta
Purpose: Facebook event manager
Information collected: Please refer to https://www.facebook.com/privacy/policy/?section_id=1-WhatInformationDoWe
Privacy Policy: https://www.facebook.com/privacy/policy/?section_id=0-WhatIsThePrivacy
SDK: google
Manufacturer: google
Purpose of use: Login
Information collected: OpenID
Privacy Policy: https://policies.google.com/privacy
SDK: adjust
Manufacturer: Adjust
Purpose of use: Installation data attribution analysis
Information collected: app activity, device or other identifiers
Privacy Policy: https://help.adjust.com/en/article/google-play-data-safety#data-collection-by-adjusts-sdk
We try our best to provide security measures for users' personal information to prevent illegal use, unauthorized access, disclosure, leakage, damage and loss of users' personal information. We will use all possible security measures within a reasonable security level to ensure information security. For example, we will use encryption technology (such as SSL), anonymization, encrypted storage and other means to protect your personal information; we will establish a reliable protection mechanism to prevent personal information from malicious attacks; we will establish an access control mechanism and abide by the principle of minimum access to ensure that only authorized personnel can access personal information; we will conduct training courses on security and personal information protection to enhance employees' understanding of personal information protection.
If you find that your personal information, especially your account or password, has been leaked, please contact us immediately so that we can take appropriate measures based on your application.
Please note that when you use our services, you voluntarily share or even disclose your information, which may involve your personal information or the personal information of others. Please carefully consider whether to share or even disclose such information when using our services.
You are responsible for maintaining the confidentiality of your password and account information at all times.
Purpose of data use: Data collected by third-party SDKs is only used to provide relevant functions of their services, such as advertising display, personalized recommendations, data analysis, etc. The data will not be used for purposes unrelated to these functions.
Data Sharing: We will not share your personal information with any other third party without authorization. Data will only be shared with relevant third parties when required by law or to achieve application functions (such as payment processing, advertising display, etc.).
Data anonymization and de-identification: For the analysis of usage data, Haloup and third-party SDKs usually perform anonymization or de-identification to ensure that your personal identity cannot be directly identified through the data.
User Control and Choice
We respect your privacy and provide flexible controls for you to manage your privacy settings in Haloup :
Haloup and third-party SDKs in the privacy settings of your device and choose whether to allow the app to collect location information, device information, etc.
Disable ad tracking: You can choose to disable the ad tracking function of the advertising SDK and stop the display of personalized ads.
Opt out of data collection: You can opt out of data analysis or turn off data collection at any time in the app's privacy settings.
Compliance and legal compliance
We promise that the use of all third-party SDKs will comply with relevant laws and privacy protection requirements:
Comply with privacy laws and regulations: including but not limited to the EU General Data Protection Regulation (GDPR), the US California Consumer Privacy Act (CCPA) and other relevant data protection laws.
Cross-border data transfer: If cross-border data transfer is involved, we will ensure that such data transfer complies with relevant legal requirements and take appropriate measures to protect your privacy and data security.
2. How we use your information
We may use your information to support your use, improve and administer our services, and enforce our terms of service with you. We generally use the information we collect in the following ways:
Help you access your information efficiently after logging in;
To support your use of our Services, including all features provided by our Services, such as chatting with others via voice or messaging, discovering friends, and recharging and making payments on our Services;
you are Haloup ;
Deliver personalized content and information to you and others;
Provide, improve, test and monitor the effectiveness of our services and other necessary operational analysis matters;
Improve and develop our Services and conduct product development to enhance your experience;
Ensure security, diagnose or fix technical problems, and detect, prevent, and respond to actual or potential fraud and illegal activity;
Identify and address any violation of our terms and policies, any illegal activity, unauthorized access or any other unauthorized use;
Manage your inquiries and requests (such as deleting your personal information and your account);
Comply with and enforce legal requirements, agreements, policies and public welfare; and/or
This process is necessary to protect the vital interests of you or other users.
Where our collection or use of your personal information is based on your consent, you can withdraw that consent at any time without affecting the validity and lawfulness of the collection or processing based on your consent before its withdrawal.
3. How we share your information
We take appropriate measures to safeguard your rights in accordance with this Policy and will only share your personal information with third parties when necessary, as follows:
Third-party providers, such as Apple or Google, provide support services to Haloup for registration, advertising, analytics, payment processing services, security, fraud detection and other reasonable purposes. All third parties that provide services to us are prohibited from retaining, using or disclosing your information for any purpose other than those they provide to us to support the services.
We will share your information with law enforcement, public authorities, or other organizations if required by law or as reasonably necessary to: 1) comply with a legal obligation, process, or request; 2) enforce our Terms of Service and other agreements and standards, including investigation of any potential violations; 3) detect, prevent, or otherwise address security, fraud, or technical issues; or 4) protect the rights, property, or safety of us, our users, third parties, or the public as required or permitted by law (including exchanging information with other companies and organizations for fraud prevention and credit risk reduction).
Our corporate group. We may also share your information with other members of our corporate group, subsidiaries or affiliates, including to provide our services, improve and optimize our services, prevent illegal use and support users.
We may disclose or share your personal information with a purchaser or other successor if we merge, divest, reorganize, dissolve, or otherwise sell or transfer assets for operational or other reasons. In bankruptcy or other legal proceedings, personal information held by us will be part of the transferred assets. In the event of such a sale or transfer, we will make reasonable efforts to ensure that the entity receiving your personal information continues to process it in accordance with this policy.
4. Data Transfer
You understand and agree that your personal information may be processed by us and our trusted third-party vendors outside of your country, including in countries where data privacy laws or regulations may be comparable or provide the same level of protection as your country. We will take appropriate steps to ensure that your personal information continues to receive the same level of security protection when transferred outside of your jurisdiction, in accordance with applicable data protection and privacy laws and regulations.
You understand and agree that, where permitted by applicable data protection and privacy laws and regulations, we may also transfer your personal information outside of your country of residence for the following purposes: to perform a contract with you (or to take steps at your request before entering into a contract); to perform a contract where it is in your interests; in connection with legal claims; or otherwise as permitted by law or regulation.
5. Security
Haloup has implemented reasonable and appropriate security measures to protect the information under our control (including your personal information), such as encrypting your personal data and using firewalls and other technical safeguards. Although we take reasonable precautions to prevent possible security vulnerabilities in our services, no website or Internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss or other vulnerabilities will never occur. We urge you to take steps to protect the security of your personal information and to log out of your account after use. We cannot guarantee the security of your personal data when it is transmitted to us. Any transmission is at your own risk. Once we receive your information, we will develop procedures and security features to prevent unauthorized access.
We remind you that we cannot guarantee the security of the personal information you provide to third parties through our services. Any information leakage or other consequences caused by this will be borne by you. Please consider carefully before providing your information to others.
6. Your rights
You have all the rights provided by applicable laws, and we will make every effort to meet any reasonable and valid requests you make. You can exercise your rights directly through specific settings in our services or by sending us an email. This includes:
a. Review and Correction
You have the right to access your personal data at any time. We will take appropriate measures to strive to ensure that your personal data is accurate and up-to-date for the purposes for which it was collected. If your personal data is inaccurate or incomplete, you have the right to request correction of the inaccurate personal data in accordance with applicable laws.
b. Deleting your information
If you find that we have violated laws, administrative regulations or the agreement between the two parties, or have collected or used your personal information without your consent or for other reasons permitted by laws and regulations, you can ask us to delete it. In addition, you can also ask us to delete your personal information when it is no longer necessary to achieve the purpose of collection.
You can also delete your account by contacting us or through our App settings. Once you successfully delete your account, all information under your account will be permanently deleted, including your virtual items, communication records, published content, etc., unless otherwise provided by laws and regulations. You will not be able to recover it. We recommend that you carefully consider deleting your account.
If your personal information is deleted upon your request or in accordance with our data retention policy, we will only retain the information necessary to protect our legitimate interests or comply with legal obligations.
You acknowledge and agree that when you or we assist you in deleting relevant information, we may not delete the corresponding information immediately due to applicable laws and security technology reasons, but we will take reasonable measures to securely store the relevant information until such information can be erased or anonymized.
c. Withdraw your consent
Some information is necessary to use our services, but the provision of most other information is up to you. You can change the scope of information you authorize us to continue to collect or withdraw your authorization by deleting information, turning off device functions, etc.
Once you withdraw your authorization, we will no longer be able to provide you with the services corresponding to the withdrawn authorization, nor will we process your corresponding information. However, your decision to withdraw your authorization will not affect the information processing previously carried out based on your authorization.
d. Other rights stipulated by laws and regulations.
To the extent permitted by relevant laws and regulations, we will respond to your request in a timely manner and assist you in processing it after verifying your true identity.
7. Cookies and Other Technologies
We only use Cookies and similar technologies to provide necessary identity authentication, data analysis and maintain the normal operation of H5 web pages. We will not track any of your activities outside of our services through Cookies technology, nor will we use it for advertising scenarios.
8. Children and Child Protection
We provide our services to adults only. If you are under the age of majority in your local jurisdiction, please do not use our services. We do not intentionally collect, use or share any information about children (age ratings depend on your country/region) without verifiable parental consent or as permitted by law. If we learn that personal information of an individual under the age of majority in your local jurisdiction has been collected on or through our services, we will take appropriate steps to delete such information and delete the corresponding account. If you are a parent or guardian and you believe that your child has provided us with information, you can contact us at shengqiangwang203@gmail.com to request that your child's information be deleted from our systems.
Please note that as a parent or legal guardian, you are responsible for supervising and managing your children's use of our services. If a minor provides false information and claims to be an adult, you as a parent or guardian will be fully responsible for any consequences of such misrepresentation. We strongly recommend that parents and guardians educate their children on the importance of online safety and monitor their activities to ensure compliance with our policies and applicable laws.
We take the safety and protection of children very seriously. To this end, we comply with all applicable laws and regulations and implement the following measures to ensure a safe environment:
a. Prohibited Content and Conduct
We strictly prohibit any dating or companionship ads that:
Promoting underage dating.
Displaying images or text on landing pages that misrepresent the users for whom the service is intended.
Promoting paid companionship, dates, or sexual acts.
Promote exploitative or deceptive dating services.
Promote mail order spouse.
b. Restricted categories
We also restrict advertising for certain dating and companionship services, including (but not limited to):
Hookup, one night stand or swingers dating site.
Affair dating or infidelity services.
Sexual fetish dating.
Live streaming or chat applications that contain nudity, partial nudity, or sexually suggestive content.
Ads or landing pages that contain sexually explicit content, such as depictions of individuals wearing underwear or lingerie, or topless or naked individuals in private situations.
c. Prevent harm to children
We prohibit the use of our platform for any activity that endangers children. This includes, but is not limited to:
Inappropriate interactions with children (e.g., touching or caressing).
Grooming of children (for example, befriending a child online for sexual contact or exchanging sexual images).
Sexual depictions of minors (for example, images that promote or encourage the sexual exploitation of children).
Sextortion (e.g., using intimate images to blackmail children).
Trafficking in children (for example, advertising or luring children for commercial sexual exploitation).
Through the implementation of these policies, we are committed to creating a safe environment that protects children's well-being and prioritizes their welfare. If you suspect a child is in danger or has experienced any of the above, please contact us at shengqiangwang203@gmail.com
9. Changes and revisions to this policy
We reserve the right to modify this policy at any time without affecting your legal rights. Please check this policy regularly to understand such changes. If you continue to access or use our services after the new policy takes effect, it means that you accept the new policy. If you do not agree to the new policy, please do not use our services.
10. Contact Information
If you have any questions about any part of this Policy, or wish to exercise any rights you may have, please contact us at shengqiangwang203@gmail.com.